Cookie Policy
Understand how we utilize cookies to improve your experience on EZTrack360 and ensure seamless CRM performance.
EZTrack360’s Cookie Policy
At EZTrack360, we are committed to transparency about how we collect and use data through cookies. This policy explains the different types of cookies we use, why we use them, and how they enhance your experience with our multi-tenant CRM platform.
What are Cookies?
Cookies are small text files stored on your device that help us recognize you and improve your experience. They serve various functions, including remembering user preferences, session data, and providing analytics insights to enhance the platform’s capabilities.
Types of Cookies We Use
1. Essential Cookies: These are required for the operation of our CRM platform, ensuring security and access to essential features like customer management and support ticket functionality.
2. Performance Cookies: These cookies help us gather analytics on how you interact with the platform so we can improve your experience. They include insights into key CRM functionalities, such as lead tracking, invoicing, and event scheduling.
3. Functional Cookies: These cookies enable us to remember personal preferences, such as your role-based access settings, event reminders, and custom form configurations.
4. Marketing Cookies: These cookies help us track the effectiveness of our marketing campaigns and ensure that promotional messages are relevant.
Why Cookies Are Important for EZTrack360
- They enable smooth operation of all CRM features, including importing/exporting customer data, invoice generation, and proposal creation.
- They enhance user experience by personalizing dashboards and assisting with lead qualification processes.
- They offer secure interactions, such as encrypted transactions for online payments via Stripe.
Managing Your Cookie Preferences
You can control or disable cookies through your browser settings. However, please note that some essential CRM functionalities may not work as intended if cookies are disabled.
Third-Party Cookies
EZTrack360 integrates with trusted third-party services like Google Calendar and Gmail. These services may also set cookies, which are governed by their respective privacy policies.
Changes to This Policy
We may update this cookie policy occasionally to reflect changes in laws or the evolution of platform functionality. We encourage users to review this page periodically for the latest updates.
Contact Us
If you have any questions about this cookie policy or how we use cookies, please contact us at [email protected].
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Frequently Asked Questions about Our Cookie Policy
- What are cookies, and why does EZTrack360 use them?
- Cookies are small text files stored on your device, enabling us to recognize you and improve your experience by providing essential CRM functionalities and personalization.
- Are cookies mandatory to use EZTrack360?
- While essential cookies are critical for platform performance and security, you can disable non-essential cookies via your browser settings.
- What types of cookies does EZTrack360 deploy?
- We use essential cookies, performance cookies, functional cookies, and marketing cookies to ensure optimal platform operation.
- Do you share cookie data with third parties?
- We use trusted third-party services, like Google Calendar and Gmail integrations, which may set cookies governed by their respective privacy policies.
- How can I manage or disable cookies?
- You can control or disable cookies through your browser settings. However, disabling essential cookies may affect the use of key CRM features.
- Will this cookie policy change in the future?
- Yes, we may update this policy to reflect changes in laws or platform functionality. Check this page periodically for the latest updates.
